Refund policy
At La Liga Outfitters, your satisfaction is our priority. We stand behind the quality of our fan jerseys and offer a 90-day return window from the date of delivery for a refund or exchange, provided the following conditions are met.
Return Conditions:
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Items must be unworn, unwashed, and in their original condition with all tags and packaging intact.
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Customized jerseys (featuring any names, numbers, or patches) are considered final sale and cannot be returned or exchanged, unless there is a verified manufacturing defect or an error on our part.
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For non-custom items, if the above conditions are not fully met, we reserve the right to issue a partial refund or decline the return.
Return Process:
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Contact us first at [email protected] to request a Return Authorization (RA) number.
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Securely package the item with all original materials, including the RA number and your order details.
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Ship the package to the address we provide. Return shipping costs are the customer's responsibility, unless the return is due to our error.
Refunds:
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Approved refunds will be processed to the original payment method within 5–10 business days of us receiving and inspecting the return.
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Original shipping charges are non-refundable.
Exchanges:
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Exchanges are subject to product availability. If the requested item is out of stock, a refund will be issued instead.
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The customer is responsible for return shipping costs for exchanges, unless the exchange is necessitated by our error.
For any questions, please contact us at: [email protected].
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